Shipping Time -- Most orders received before 5:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 5:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by AccessoryBliss.com or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Sales tax:
Customer is responsible for all applicable taxes. The tax rate for all orders shipped to California is 7.75%.

Shipping to an address different then your billing address:
If you choose to ship to an address different from your credit card billing address, AccessoryBliss.com may contact you to confirm your shipping and billing addresses to prevent possible fraudulent use of your credit card.

Packages undelivered:
If the address you provided to us is undeliverable, we may contact you to verify your address in order to reship the product. However, customer will be responsible for the shipping charges, and taxes incurred on the package for both the original and the re-delivered shipment.

Domestic Orders:

USPS:

First-Class Mail Parcel - FREE SHIPPING!

Priority Mail

Federal Express:

Ground

2Day

United Parcel Service:

UPS Ground

UPS Three-Day Select

* USPS orders within the US ship to (Alaska, Hawaii, Puerto Rico and Guam)

* Methods other than USPS (exclude Alaska, Hawaii, Puerto Rico, Guam and P.O. Boxes)

* Cost+time+availability will be determined at checkout

International Orders:

AccessoryBliss.com has partnered with a trusted third-party company, International Checkout, to fulfill orders for our international customers.

Please note that International Checkout coordinates your AccessoryBliss.com order and is responsible for all billing, shipping and customer service issues related to your International order:

  
• The item name, sku number and price will be transferred to International Checkout for processing.
• To complete your order, you will be asked to fill in shipping and billing information on the International Checkout website.

If you would like assistance placing your order, please contact International Checkout: support@internationalcheckout.com

Customer Service Hours: 8 am to 6 pm PST

USA Phone: +001.310.601.8196
UK Phone: +44.20.8133.2436
Australia Phone: +61.28003.4685
Germany Phone: +49.618.530.9342
Sweden Phone: +46.4069.35779
Ireland Phone: +01.443.3715
New Zealand Phone: +09.889.0408

To check the status of your order or track your package, please log in to your International
Checkout account at: https://www.internationalcheckout.com/login.php

To learn more, view International Checkout's Customer Service and Terms & Conditions information at:http://www.internationalcheckout.com/cs.php

Domestic Returns:

We want you to love your new cell phone accessories. But, if you are not completely satisfied with your purchase, you may return it by mail within 30 days from the date received by following the guidelines below. Shipping and handling charges will not be refunded.

RETURN OF DEFECTIVE ITEM(s): All requests for returns must be made through your My Account page. This account was created when you made your purchase. You must login using the details in the email that was sent to you when you completed your purchase. The request to return your item must be made within your account through the RMA request. Returned goods are then sent to the appropriate manufacturer for evaluation. If product is found defective, new product is exchanged. If product is found not defective or outside the warranty period, no credit will be given. Customer will need to pay for return shipping. Shipping and handling charges will not be refunded.

RETURN OF WRONG ITEM(s): All requests for returns must be made through your My Account page. This account was created when you made your purchase. You must login using the details in the email that was sent to you when you completed your purchase. The request to return your item must be made within your account through the RMA request. Returns will only be accepted in the case of an incorrect shipment by AccessoryBliss.com. We will ship the correct product using the same shipping method that was chosen during checkout. Customer return shipping charges will be refunded only if the same shipping method was used at the time of purchase. Shipping charges will be paid by AccessoryBliss.com.

RETURN OF NEW ITEM(s): All requests for returns must be made through your My Account page. This account was created when you made your purchase. You must login using the details in the email that was sent to you when you completed your purchase. The request to return your item must be made within your account through the RMA link. Returns will only be accepted in the case of an incorrect shipment by AccessoryBliss.com. We will not authorize the return of new product or over-stocked items. If, however, AccessoryBliss.com, in its sole and exclusive discretion, decides to accept such a return, a restocking fee of 25% will be charged. Refused shipments will be charged a 15% restocking fee plus all shipping costs that were incurred by AccessoryBliss.com. No refunds will be given under any condition. Customer will need to pay for return shipping. Shipping and handling charges will not be refunded.

PLEASE INCLUDE THE FOLLOWING:

• Original packaging - manufacturer's box, plastic, etc.
• Manufacturer documentation - manuals, warranty cards, registration info.
• Original UPC bar-code. Do not cut out the UPC code unless you are 100% satisfied with the product. Removal of the UPC code voids any possibility of return.
• The return must be complete and include all accessories - antennas, batteries, software, wires, etc.
  

International Returns:

AccessoryBliss.com has partnered with a trusted third-party company, International Checkout, to fulfill orders for our international customers.

Or, contact Customer Service at one of their centers:

Customer Service Hours: 8 am to 6 pm PST

USA Phone: +001.310.601.8196
UK Phone: +44.20.8133.2436
Australia Phone: +61.28003.4685
Germany Phone: +49.618.530.9342
Sweden Phone: +46.4069.35779
Ireland Phone: +01.443.3715
New Zealand Phone: +09.889.0408

Domestic Payments:

We accept the following credit cards for US (Domestic) orders: Visa | MasterCard | Discover | American Express | Diners Club | JCB

International Payments:

AccessoryBliss.com has partnered with a trusted third-party company, International Checkout, to fulfill orders for our international customers. The payments methods for (International) orders are: Visa | Master Card | American Express | Discover | JCB | PayPal | Moneybookers | Bank Transfer | SafetyPay

There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.

You can shop at www.AccessoryBliss.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

The company adheres to strict industry standards for payment processing, including:

128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

Industry leading encryption hardware and software methods and security protocols to protect customer information.

Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.